Privacy Policy

Privacy Policy

PRIVACY POLICY

We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.

1. Access data and hosting

You can visit our website without providing any personal information. Each time you access a website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access.

This access data is evaluated exclusively for the purpose of ensuring the smooth operation of the site and improving our offering. Pursuant to Art. 6 (1) (f) GDPR, this serves to safeguard our legitimate interests in the correct presentation of our offering, which override our balancing of interests. All access data will be deleted no later than seven days after your visit to the site.

Hosting services provided by a third party

As part of processing on our behalf, a third-party provider provides us with the services for hosting and displaying the website. This serves to protect our legitimate interests in the accurate presentation of our offering, which prevail within the context of a balancing of interests. All data collected as part of the use of this website or in forms provided for this purpose in the online shop as described below is processed on its servers. Processing on other servers only takes place within the framework explained here.

This service provider is located in a country outside the European Union for which the European Commission has determined an adequate level of data protection.

2. Data collection and use for contract processing and when opening a customer account

We collect personal data when you voluntarily provide it to us as part of your order, when you contact us (e.g. via contact form or email) or when you open a customer account. Mandatory fields are marked as such because in these cases we absolutely need the data to process the contract or to process your contact or opening a customer account and without this information you cannot complete the order and/or open an account or send the contact. Which data is collected can be seen from the respective input forms. We use the data you provide in accordance with Art. 6 (1) ST (b) GDPR to process the contract and process your inquiries. After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and deleted after the retention periods under tax and commercial law have expired, unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we inform you in this declaration. You can delete your customer account at any time by sending a message to the contact option described below or by using a dedicated function in your customer account.

3. Data transfer

In order to fulfill the contract in accordance with Art. 6 (1) (p) GDPR, we will pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select during the ordering process, we will pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection declaration of the respective payment service provider applies in this respect.

We use payment service providers based in a country outside the European Union. Personal data is only transferred to this company if it is necessary to fulfill the contract.

4. Email newsletter

Email advertising with newsletter registration

If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 (1) (a) GDPR.

You can unsubscribe from the newsletter at any time. You can do so either by sending a message to the contact details described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this statement.

E-mail advertising without registration for the newsletter and your right of objection

If we receive your email address in connection with the sale of a product or service and you have not objected, we reserve the right, based on Section 7 Paragraph 3 of the German Unfair Competition Act (UWG), to regularly send you offers for products from our range similar to those you have already purchased. This serves to safeguard our legitimate interests in addressing our customers with advertising, which prevail within the framework of a balancing of interests. You can object to this use of your email address at any time by sending a message to the contact option described below or via a link provided for this purpose in the advertising email, without incurring any costs other than the transmission costs according to the basic rates.

The newsletter will be sent as part of processing on our behalf by a service provider to whom we will pass on your email address for this purpose.

This service provider is based in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

5. Cookies and web analysis

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests in an optimized presentation of our offer in accordance with Art. 6 (1) (f) GDPR, which override our legitimate interests in balancing interests. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies). You can find out how long they are saved in the overview in the cookie settings of your web browser. You can set your browser so that you are informed when cookies are set and decide individually whether to accept them or to exclude cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how to change your cookie settings. You can find these for the respective browsers under the following

Left:

Internet Explorer™:

http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-Cookies

Safari™:

Chrome™:

http://Support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647

Firefox™:

https://Support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Opera™:

http://help.opera.com/Windows/10.20/en/cookies.html

If you do not accept cookies, the functionality of our website may be limited.

Use of Google (Universal) Analytics for web analysis

For website analysis, this website uses Google (Universal) Analytics, a web analysis service provided by Google LLC (www.google.de). This serves to safeguard our legitimate interests in an optimized presentation of our offering in accordance with Art. 6 (1) (f) GDPR, which override our legitimate interests in balancing interests. Google (Universal) Analytics uses methods such as cookies that enable an analysis of your use of the website. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not merged with other Google data. Once the purpose no longer applies and we no longer use Google Analytics, the data collected in this context will be deleted.

Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined that companies certified under the Privacy Shield provide an adequate level of data protection.

You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de

As an alternative to the browser plug-in, you can click this link to prevent Google Analytics from collecting data on this website in the future. This will store an opt-out cookie on your device. If you delete your cookies, you will need to click the link again.

6. Advertising via marketing networks Google AdWords Remarketing

We use Google AdWords to advertise this website in Google search results and on third-party websites. When you visit our website, Google sets a so-called remarketing cookie, which automatically enables interest-based advertising using a pseudonym and based on the pages you visit. This serves to protect our legitimate interests in the optimal marketing of our website, which predominate within the framework of a balancing of interests, in accordance with Art. 6 (1) (f) GDPR. Once the purpose no longer applies and we no longer use Google AdWords Remarketing, the data collected in this context will be deleted.

Further data processing only takes place if you have consented to Google linking your web and app browsing history to your Google Account and using information from your Google Account to personalize ads you see on the web. If you are logged into Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. To do this, Google will temporarily link your personal data with Google Analytics data to create target groups.

Google AdWords Remarketing is a service provided by Google LLC (www.google.de). Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can deactivate the remarketing cookie using this link. You can also learn more about cookie settings and configure your preferences at the Digital Advertising Alliance.

7. Social Media Plug-Ins

YouTube video plugins

This website incorporates content from third-party providers. This content is provided by Google LLC ("Provider"). YouTube is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

For YouTube videos embedded on our site, the enhanced data protection settings are activated. This means that no information from website visitors is collected and stored on YouTube unless they play the video. The integration of the videos serves to protect our legitimate interests, which prevail within the framework of a balancing of interests, in the optimal marketing of our offering in accordance with Art. 6 (1) (f) GDPR.

The purpose and scope of data collection and the further processing and use of the data by the providers as well as your rights and setting options for protecting your privacy can be found in Google's privacy policy http://www.google.com/intl/de/+/policy/button.html.

8. Sending review reminders by email

If you have given us your express consent to do so during or after your order in accordance with Art. 6 (15.1) (a) GDPR, we will use your email address as a reminder to submit a review of your order using the review system we use. This consent can be revoked at any time by sending a message to the contact option described below.

9. Contact options and your rights

As a data subject, you have the following rights:

pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;

pursuant to Art. 16 GDPR, you have the right to immediately request the rectification of inaccurate or incomplete personal data stored by us;

According to Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing

– to exercise the right to freedom of expression and information;

– to fulfill a legal obligation;

– for reasons of public interest or

– is necessary for the establishment, exercise or defense of legal claims;

According to Art. 18 GDPR, you have the right to request the restriction of the processing of your personal data, as far as

– you dispute the accuracy of the data;

– the processing is unlawful but you oppose its erasure;

– we no longer need the data, but you need it to assert, exercise or defend legal claims or

– you have objected to the processing pursuant to Art. 21 GDPR;

pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another controller;

Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

If you have any questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data, as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our legal notice.

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Right of objection

If we process personal data as described above to protect our legitimate interests, which prevail within the framework of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation.

After exercising your right of objection, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

This does not apply if the processing is carried out for direct marketing purposes. In this case, we will no longer process your personal data for this purpose.

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